ALTERNATOR 2063752 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 27Oct2015 Service Letter. Changes have been made to the Service Claim Allowances.
TERMINATION DATE
31Oct2017
PROBLEM
The existing sound panels on certain 795F XQ Off-Highway Trucks can deteriorate under high pressure washing. Sound level attenuation may be lessened if the existing sound panels are damaged while washing.
AFFECTED PRODUCT
Model Identification Number
795F AC ERM00199, 206, 212-215, 218-220
795F XQ SNT00100
PARTS NEEDED
Qty
Part Number Description
1 4792155 PANEL GP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the Service Manual if/as necessary and see Special Instruction SEHS0325 "Field Procedure to Improve the Retention of Truck Body Sound Suppression Panels on Certain 795F Off-Highway Trucks" for rework instructions to install the new 479-2155 Panel Group.
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SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-24000 hrs,
0-48 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 30.0-hour job
An additional $50 dollars per truck will be allowed for consumable materials.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.