ALTERNATOR GP 3983104 - Caterpillar

PROBLEM
The cam gear needs to be reworked on certain 3456Gensets. The helical gear train needs to be replaced with a spur gear trainand a new redesigned cam gear.AFFECTED PRODUCT
Model Identification Number
3456 9BZ1-399PARTS NEEDED
Qty
Part Number Description
6 1A3203 BOLT
1 4N3661 GASKET-OIL
1 6N7654 SPACER
12 0S1585 BOLT
1 2W1733 SEAL AS
1 1499110 GEAR-OIL
1 1539023 GEAR
1 1669144 GASKET
1 1678130 DAMPER AS
1 1878979 GEAR AS
1 1878981 GEAR-CRANK
1 2273704 ADAPTER-DAMPER
1 2441640 GEAR GP-CAM
1 2483008 STUBSHAFTACTION REQUIRED
Refer to Special Instructions REHS2083.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 23.6 0 0 0 0
This is a 23.6-hour job,including 10.7 hours for R&I andtiming calibration, and 12.9 hours for the engine rework. U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS Report.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM FORREWORKING THE CAM GEARMODELS INVOLVED - CERTAIN 3456 GENSETSDear Caterpillar Product Owner:The cam gear needs to be reworked on the productslisted below. The helical gear train needs to be replaced with a spur geartrain and a new redesigned cam gear. You will not be charged for the serviceperformed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated February 21, 2004 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to February 21, 2004 Service Letter