ALTERNATOR 5L3142 - Caterpillar

11Apr2011
U-144
A-120
D-132
O-134
Parts stock action only
PRODUCT SUPPORT PROGRAM FOR REMOVING CERTAIN 360-2987 CONTROL GP - JOYSTICK AND CERTAIN 356-3608 CONTROL GP - JOYSTICK FROM DEALER PARTS STOCK
7750 PI70383
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Jul2011
PROBLEM
A manufacturing quality issue is suspected within a certain date code range of 360-2987 and 356-3608 Control Gp - Joysticks.
ACTION REQUIRED
Inspect the date code on all 360-2987 Control Gp - Joystick and the 356-3608 Control Gp - Joystick that are currently in dealer parts stock. If the date code is within the date code range of 1042 to 1109 (2010 week 42 to 2011 week 09) the control gp - joystick(s) need to be removed from dealer parts stock. Refer to the attached image for the location of the date code (circled) on the Control Gp - Joystick.
Image1
SERVICE CLAIM ALLOWANCES
Submit one claim for all parts removed from dealer parts stock.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.