BALL 3D2891 - Caterpillar

JUNE 2009
INFORMATION RELEASE MEMO
Reman
PELJ1060 ?2009 Caterpillar
CAT REMAN UPGRADE TO NEW CYLINDER HEAD ADDITIONS
Announcement
To fill some gaps in product coverage as per the Reman strategy, Cat Reman is announcing the following additional Reman Upgrade-to-New Cylinder Head options:
Additional product offerings are under development to expand and complete the product line and will be announced soon. Please consult the Cat NPR in SISWEB (https://sis.cat.com) or use the Reman Cross Reference Tool found in the Quick Reference Tools section on the catreman.cat.com parts page.
Core Acceptance
See Core Acceptance Guidelines SELD0287 (LACD and NACD) and SELD0018 (All other MPCs) for complete core acceptance details.
Warranty
Please consult the appropriate warranty statement for your area.
Core Management
Please refer to the Cat Core Management Information System (CMIS 2) Parts Information application describing all reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.
For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://catreman.cat.com and click on Procedures and Policies (listed under Reman Program Information).
If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman
Technical Help Line also toll free at (888) 88-REMAN (outside the US call non-toll free: +1-309-494-4342), or use our E-mailaddress--Reman_Help.