BALL BEARING-SPL 6V4323 - Caterpillar

17Sep2014
A-403
D-483
O-458
Parts stock action only
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 4391562, 4391563, AND 4391564 RADIO GROUPS FROM DEALER PARTS STOCK
7750 PI70533
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Dec2014
PROBLEM
Certain entertainment radios have Bluetooth wireless connectivity that is not certified for use in all countries. The 4391562, 4391563, and 4391564 Radio Groups should be removed from dealer parts stock for dealers in Brazil, Chile, Peru, New Zealand, and South Africa.
ACTION REQUIRED
This program applies only for dealers in Brazil, Chile, Peru, New Zealand, and South Africa.
Remove all 4391562, 4391563, and 4391564 radio groups from dealer parts stock for dealers in Brazil, Chile, Peru, New Zealand, and South Africa.
SERVICE CLAIM ALLOWANCES
Submit one claim for all parts removed from dealer parts stock.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.