BEARING-SLV 3748362 - Caterpillar

OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
100% 100% 0% 0% 0% 0%
This is a 16.0-hour job for Group 1
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
100% 100% 0% 0% 0% 0%
This is a 17.0-hour job for Group 2
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 3*******
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 3
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING A TRACK GUIDE ON THE FRONT AND CENTER BOGIE AND FOR REPLACING THE RELIEF VALVE ON THE HYDRAULIC GENERATOR OF CERTAIN AP-655D ASPHALT PAVERS
MODELS INVOLVED - AP-655D ASPHALT PAVERS
Dear Caterpillar Product Owner:
A new track guide needs to be installed on the front and the center bogies on certain AP655D Steel Track Asphalt Pavers.
The current relief valve on the hydraulic generator needs to be replaced on certain AP-655D Asphalt Pavers due to an incorrect supplier setting.
You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 06Aug2009 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 06Aug2009 Service Letter