BEARING 4F1928 - Caterpillar

This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42667" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Apr2010
PROBLEM
The transfer drive can have the incorrect oil level on certain 906H, 907H, and 908H Compact Wheel Loaders.
AFFECTED PRODUCT
Model Identification Number
906H TPE00284-00286, 288-289, 291-294, 297-299, 362-363, 368-369, 371, 373-374, 377-378
907H MJF00178-00179, 181-191, 252, 266-269, 276
908H MXF00196, 200-202, 204, 207-214, 216-228, 230-232, 234-235, 237, 242-244, 246, 250
PARTS NEEDED
Qty
Part Number Description
1 2P9869 OIL-BULK (If Necessary) (Record Amount Used)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Inspect oil level and document as found oil level.
If necessary add oil to obtain the correct level.
If oil was added to the transfer drive, that quantity needs to be included in the miscellaneous comment section of the warranty claim.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-500 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 0.5-hour job
If any oil was added to the transfer drive, please include that quantity in the miscellaneous comment section of the warranty claim.
This only pertains to before failure claims:
Caterpillar will pay for travel time and mileage only for before failure claims.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.