BEARING AS-ROLLER 6I9235 - Caterpillar

SEBE9245 July 3, 2005
U-218
A-159
D-172
O-180
Priority
PRODUCT IMPROVEMENT PROGRAM FOR REPLACINGENGINE ECM?S ON CERTAIN 777D, 785C, 789C, 793C OFF HIGHWAY TRUCKS, 3508B,3512B, 3516B ENGINES, 992G, 994D WHEEL LOADERS, D11R TRACK TYPE TRACTORS
7610 PI30827
This Program must be administered assoon as possible. When reporting the repair, use "PI30827" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30827" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
January 31, 2006 July 31, 2006PROBLEM
Some machines may have a defective engineECM that could cause the engine stop running or to not start.AFFECTED PRODUCT
Model Identification Number
789C 2BW786, 790-792, 794-796,799-802, 804-805, 808-811, 814, 817-819,821-822, 831, 834,836, 838
994D 3TZ334-335
3508B 5KW1681-1709, 1711-1713, 1715-1720
3512B 6GW1080, 1083-1084,1088, 1090-1102, 1104-1106, 1108-1109,1115, 11186RZ449-451PTM372-400
D11R 7PZ984, 986, 988-990, 992-1032, 1034-1056AAF243-244, 246
3516B 8NW817, 820
777D AGC1721, 1731-1735, 1737-1751,1753-1777, 1779-1780, 1782-1784, 1786-1796,1798-1807, 1809-1825, 1828-1842, 1861,1865, 1869-1871, 1874DCB184-195
785C APX559, 580-581, 583-590,592, 594-607, 609-610, 612-614, 616-625,628-629, 633, 638,643
793C ATY822-823, 825, 829,832-843, 845-846, 849-856,858-860, 874-876
992G AZX356-357, 359-366PARTS NEEDED
Qty
Part Number Description
1 1767503 CONT GPACTION REQUIRED
See the attached Rework Procedure.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 2.0 0 0 0 0
This is a 2.0 hour job. U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS ReportPARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)
(2-Rework Procedure)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM FORREPLACING ECM?SMODELS INVOLVED - CERTAIN 777D, 785C, 789C,793C OFF HIGHWAY TRUCKS, 3508B, 3512B, 3516B ENGINES, 992G, 994D WHEELLOADERS, D11R TRACK TYPE TRACTORSDear Caterpillar Product Owner:A new ECM needs to be installed on the productslisted below. You will not be charged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated July 3, 2005 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to July 3, 2005 Service LetterRework ProcedureTo identify the ECM part number, connect yourcomputer equipped with ET2004B sp1 to engine and locate the ECM serialnumber in ET. If the serial number is within the range listed below theECM must be visually validated as explained by *visual verification.
Part Number Serial Number Start Serial Number End
176-7503 3384B001CD 3654B001CD
176-7503 0005B001CD 0535B001CDUsing the table above, if the value of thefirst four digits of the serial number is less than the value of the firstfour digits of Serial Number Start or if the value of the first four arelarger than the Serial Number End listed above the ECM is out of range.Example:
Part number 176-7503 s/n 3484B001CD falls within the range.
Part number 176-7503