BEARING 7E0360 - Caterpillar

When reporting the repair, use "PS90211" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 15Nov2012 Service Letter. Changes have been made to the Service Claim Allowances.
TERMINATION DATE
30Nov2013
PROBLEM
The existing engine is no longer economical to repair on certain 785C Off-Highway Trucks.
AFFECTED PRODUCT
Model Identification Number
785C APX01175-01177, 1196-1199, 1209-1210
PARTS NEEDED
Qty
Part Number Description
1 10R6700 ENGINE AR-BASIC
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the engine with a reman engine.
Refer to the service manual if/as necessary.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-40000 hrs,
0-84 mo 100.0% 0.0% 0.0% 100.0% 0.0% 0.0%
This is a 0.0-hour job
$60,000 is allowed for the reman engine. This is to be used to offset the difference between an "extended" rebuilt unit and a reman engine.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.