BELT 4220657 - Caterpillar

TEBE7049-03
21Dec2017
(Revised 17Aug2018)
U-730
A-516
D-614
O-610
Before/After
PRODUCT SUPPORT PROGRAM FOR FLASHING NEW SOFTWARE FOR THE DEF PUMP, AND REPLACING THE DEF INJECTOR IF REQUIRED ON CERTAIN 320, 320GC, 320F L, 323F, 323F LN, 325F, AND 325F LCR EXCAVATORS
1920 1901 PS45736
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45736" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 21Dec2017 (Revised 10Apr2018) Service Letter. Changes have been made to the Affected Product.
TERMINATION DATE
31Dec2019
PROBLEM
Certain CAT C4.4T4F powered applications are seeing issues with the DEF injector (459-7216) which can lead to an internal leak within the DEF injector. DEF Dosing Unit/Actuator Diagnostic Trouble Codes (3361/3821) can be triggered which can lead to a system inducement on certain 320, 320GC, 320F L, 323F, 323F LN, 325F, and 325F LCR Excavators.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
320F L NHD00115-00280, 10001-10582
YBM00006, 159-416, 10001-10607
320F OEM HCG10101
323F LN MFY20001-20004
YEC00187-00188, 10001-10125
323F LN - SA OEM RGP10101-10104
323F OEM P7P00101-00133
323F SA FA200101-00129, 10101-10126
325F XAA00179-00181, 183-474, 10001-10463
325F L NDJ20001-20079
325F LCR RBW20001-20036
YCA00134-00384, 10001-10318
325F LRC OEM CPF90200-90202
*******Group 2*******
320 HEX00111-00112, 115-120, 122-200, 202-702
*******Group 3*******
320 GC KTN00103-00105, 107-138
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
1 4597216 MTG GP-INJECTOR (After Failure Only)
1 5330512 SFWR GP-A1000 - As required - Engine software
1 5548955 SFWR GP-A1016 - DEF pump software
In order to allow equitable parts availability to all participating dealers, please