BLOCK 1946778 - Caterpillar

ACTION REQUIRED
Refer to M0075374, Special Instruction, "Procedure to Replace the Seat Roller Guides on Certain 301.7D, 302.2D, and 302.4D Mini-Hydraulic Excavators", for the Rework Procedure to rework the seat roller guide.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
Australia
New Zealand
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 1
Note: Before and After allowances are the same.
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 2
Note: Before and After allowances are the same.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE OPERATOR SEAT
MODELS INVOLVED - CERTAIN 301.7D, 302.2D, AND 302.4D MINI HYDRAULIC EXCAVATORS
Dear Cat Product Owner:
The operator seat needs to be reworked on the products listed below. The existing seat roller guide can crack. This failure may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.
You may now search for open Safety Service Letters by entering your product serial number(s). Visit the CAT.COM/SAFETY website and click on SUPPORT, then SAFETY SERVICES for more information. Please refer the dealer to their Service Letter dated 21Feb2017 when scheduling this service.
We regret the inconvenience this may cause you, and urge you to have this service performed for your safety and satisfaction.
Caterpillar Inc.
Identification #(s)
Attached to 21Feb2017 Service Letter