BLOCK AS-WEAR 2804088 - Caterpillar

This Revised Service Letter replaces the 02Nov2011 Service Letter. A change has been made to the Termination Date.
TERMINATION DATE
31Dec2011
PROBLEM
The existing 356-7387 Software can contribute to high exhaust gas temperatures. This may cause exhaust manifold cracks to develop on some applications. The new 3858676/">385-8676 Software reduces the exhaust gas temperature to prevent cracks in the exhaust manifold.
AFFECTED PRODUCT
Model Identification Number
938H JKM00151-01716
LKM00135-00652, 1000-1486, 1488-1695, 1697
MCC00138, 145-147, 164, 167, 169, 171-172, 179-182, 184-185, 189-192, 194-208, 210-212, 214-218, 220-226, 228-229, 231-233, 235-237, 239-241, 243-244, 246, 248-250, 253-257, 260-266, 268-271, 273-274, 276-283, 285-294, 296-304, 306-314, 316-324, 326-332, 334-340, 344-347, 352, 354-355, 357, 359-360, 362-375, 377-380, 386-395, 403-407, 413-418, 420, 426-427, 429-432, 434-438, 440-442, 444-446, 448, 450-453, 455-469, 475-477, 479, 481-484, 490
MJC00038-01488
IT38H JNJ00151-00400, 500-606, 618, 625, 627, 643, 645-646, 651
PARTS NEEDED
Qty
Part Number Description
1 3858676 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the Service Manual as/if necessary.
Flash the engine ECM with the 3858676/">385-8676 Software.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-5000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.