BODY PISTON 6N4342 - Caterpillar

PARTS NEEDED
Part Number Description
2684698-00 SoftwareACTION REQUIRED
The Product Link PL321 kits containing the modulewith the performance issue are (257-0426) (257-0426) (257-0427) (257-0429)(257-0431). The hardware version of the modules that have the battery backupissue is 02 and below. A hardware version change corrected the batteryissue. The corrected hardware version is 04. The 04-hardware version iscontained in the new kits (273-5723) (273-5724) (273-5725) (273-5726).For modules ?02 and below flash the ProductLink 300 module installed on machines with 2684698-00 flash file. Referto installation special instruction (REHS2365) or system operation testand adjust (RENR7911) for flashing instructions. The flash file is availableon SIS web. After flashing, verify parameters such as machine serial number,SMU, etc. are the same as pre flashing conditions. If 300 Beta softwarehad been tested at your dealership, reflash to the original productionversion of software (2659642.fls) then flash the new software.Note: Verify the Link hour meter matchesthe machine hour meter.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 1.0 0 0 0 0
This is a 1.0 hour job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM FORREFLASHING SOFTWARE ON THE PRODUCT LINK 300 MODULEMODELS INVOLVED - CERTAIN CATERPILLAR PRODUCTSIDENTIFIED BY THE SERIAL NUMBERS LISTED BELOWDear Caterpillar Product Owner:New software needs to be flashed on the ProductLink 300 module installed on the products listed below. You will not becharged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated November 26, 2005 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to date November 26, 2005 Letter