BODY PISTON 6N4352 - Caterpillar

PARTS NEEDED
Dealers will not need to order parts for thisProgram.
Quantity Part Number Description
n/a n/a None RequiredACTION REQUIRED
Dealers will attempt to prioritize machine inspectionswithin their service territory based on service meter hours (SMU). Machineswith the highest SMU will be inspected first.Inspect the main beam of the frame and rearcab support of the machine as indicated in the special instruction specificto the tractor/truck model:1. For 768C, 769C, 769D, 771C, and 771D, Off-HighwayTrucks refer to media number: REHS2536.2. For 772B, 773B, 773D, 773E, 775B, 775D,and 775E Off-Highway Trucks refer to media number: REHS2537.3. For 776, 776B, 777, and 777B Off-HighwayTrucks refer to media number: REHS1773.Determine the condition and appropriate repairfor the main beam and rear cab support. Notify your customer of the conditionof the machine. The results of each machine inspection are to be enteredinto SIMS. If all thickness measurements were above the minimum, then descriptioncode "T" should be used as the SIMS description code. If any thicknessmeasurements were below the minimum, then description code "Z" should beused in SIMS.After completing the inspection, refer to PS41889.This Service Letter provides details for an exhaust modification and repairoptions. If you have any questions, please contact your Service Representativefor direction.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 2 0 0 0 0
This is a 2-hour job to inspect theaffected product and notify the customer of the results.
U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS Report.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM FORINSPECTING THE MAIN BEAM AND REAR CAB SUPPORT ON CERTAIN OFF-HIGHWAY TRACTORSAND OFF-HIGHWAY TRUCKSMODELS INVOLVED - 768C, 769C, 769D, 771C, 771D,772B, 773B, 773D, 773E, 775B, 775D, 775E, 776, 776B, 777, and 777B Off-HighwayTractors and Off-Highway TrucksDear Caterpillar Product Owner:In some off-highway tractors and off-highwaytrucks, internal corrosion may have affected the rear cab support and aportion of the frame. To determine if the rear cab support structure isintact, an inspection of the rear cab support and the left side of themain beam is necessary. Based on the results of the inspection, repairof the machine may be required.Please contact your local Caterpillar dealerimmediately to schedule a service appointment. The dealer will advise youof the time required to complete this service. Please refer the dealerto their Service Letter dated January 6, 2006 when scheduling this service.You will not be charged for the inspectionof the machine. Your dealer will advise you of the condition of the rearcab support structure. If repair of the structure is necessary, your dealerwill either: 1) repair the rear cab support structure at no charge to you,or 2) advise you of the cost of the required repair.We regret the inconvenience this may causeyou, but urge you to allow your local Caterpillar dealer to inspect and,if necessary, repair your off-highway tractor or truck.
Caterpillar Inc.
Identification #(s)Attached to January 6, 2006 Service Letter