BODY A 7N3510 - Caterpillar

JANUARY 2010
INFORMATION RELEASE MEMO
Reman
PELJ1129 ?2010 Caterpillar CAT REMAN ANNOUNCES ADDITIONAL CYLINDER PACKS FOR CERTAIN 3126/B, 3304/B, 3306/B, C9, C12, C13, 3412E, C30, 3512C, 3516C, G3508/B, G3516B, G3520B ENGINE MODELS
Announcement
Cat Reman announces the introduction of additional remanufactured cylinder packs for certain engine models. These cylinder packs will provide dealers and customers with additional replacement and repair options. Refer to the following table for part number details.
Features and Benefits
Cat Reman Cylinder Packs offer excellent value to customers. Customers who want fast repair turn-around, superior quality and reliability, and lower repair costs will benefit from the use of these remanufactured air starters. Cat Reman Cylinder Packs provide immediate, off-the-shelf availability at a fraction of the new price.
Features Benefits
All critical engineering changes and updates included Improved reliability and performance
Worldwide availability through Cat? parts distribution system Customer access regardless of location
Backed by Cat parts warranty Consistent support
Core Acceptance
Core Acceptance Criteria for Caterpillar Remanufactured Cylinder Packs is simple, visual, and requires no special tools. Consult the Cylinder Packs, Connecting Rods, Piston Packs Core Acceptance Criteria SELD0016 for complete details.
Warranty
Please consult the appropriate Caterpillar parts warranty statement for your area.
Core Management
Please refer to the Cat Core Management Information System (CMIS 2) Parts Information application describing all Cat Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profiles, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.
For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman Dealer website https://catreman.cat.com. If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. Outside the US please refer to the Core section of the Reman website for appropriate contact information for your region.
For assistance with technical questions, call the Peoria Reman Technical Help Line also toll free at (888) 88-REMAN (outside the US call non-toll free +1-309-494-4342), or use our E-mail address--Reman_Help.