BOLT 1D4640 - Caterpillar

REBE7928-00
20Jan2012
U-35
Priority
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 8T-3020 CONNECTOR ON CERTAIN C27 AND C32 ENGINES, XQ800 RENTAL GENERATOR SETS, 775G OFF-HIGHWAY TRUCKS, 992K, AND 993K WHEEL LOADERS
1355 1380 1393 PI31979
This Program must be administered as soon as possible.When reporting the repair, use "PI31979" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31979" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
31Jul2012 31Jan2013
PROBLEM
The engine included a vent line connector that contained a 1.0mm orifice which may plug and not allow air to vent from the cooling system.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
C27 A6X00101-00105
EGG00100
NAR00105
RAM00100-00117
T4Z00200-00203
C32 NST00100-00102
SDK00106-00154
PMC27 N1B00100-00105, 107-111
*******Group 2*******
775G MJS00273-00274, 276-277, 283, 293
992K 88000179, 181
993K Z4D00179-00182
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
1 6V6609 SEAL-O-RING
1 0308188 ADAPTER-STR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 6V6609 SEAL-O-RING
1 0308188 ADAPTER-STR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to the Service Manual if/as necessary.
Replace the 8T-3020 Connector that has an orifice with a 030-8188 Adapter.
Image1
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OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 1
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 8T-3020 CONNECTOR ON CERTAIN C27 AND C32 ENGINES, XQ800 RENTAL GENERATOR SETS, 775G OFF-HIGHWAY TRUCKS, 992K, AND 993K WHEEL LOADERS
MODELS INVOLVED - C27, C32, XQ800, 775G, 992K, 993K
Dear Caterpillar Product Owner:
The 8T-3020 Connector needs to be replaced with a 031-8188 Adapter on the products listed below. The existing 8T-3020 Connector that has an orifice can plug not allowing air to vent properly from the cooling system. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer