BOLT 7X2586 - Caterpillar

TEBE5493-02
04Jan2017
(Revised 10Apr2017)
U-6
A-6
D-6
O-6
After Failure Only
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 6P-7709 BEARING CAGE ON CERTAIN 621H/621K/623H/623K/627H/627K/631H/631K WHEEL TRACTOR-SCRAPERS AND 773G/775E/775G OFF-HIGHWAY TRUCKS
3150 3160 3030 PS53377
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53377" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 04Jan2017 (Revised 18Jan2017) Service Letter. Changes have been made to the Affected Product.
TERMINATION DATE
31Jan2019
PROBLEM
The existing 6P-7709 Bearing Cage can fail in the transmission on certain 621H/621K/623H/623K/627H/627K/631H/631K Wheel Tractor-Scrapers and 773G/775E/775G Off-Highway Trucks. If the existing sleeve bearing fails, it can increase the amount of debris in the system.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
773G JWS00162-00389
MWH00151-00422
773G OEM T5S00101-00126
T5T00101-00106
775E OEM DTE00101-00127, 501-583, 596-601
775G MJS00273-00592
RFM00251-00936
775G OEM T5F00101-00103
T5W00101-00112
*******Group 2*******
621H DBK00101-00131
EAZ00101-00125
621K WTA00101-00119
WTL00101-00102
623H DBF00102-00175
EJD00101-00105
623K WTB00101-00231
WTM00101-00113
627H DBW00102-00348
LCT00101-00115
627K WTC00101-00265
WTN00101-00116
631K WTR00101-00105
WTW00100-00104
637K WTS00100-00117
WTT00101
WTX00100
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
1 1M4169 RING-SEAL
1 1S6478 RING-SEAL
1 1S9496 RING-SEAL
1 1S9497 RING-SEAL
1 1S9498 RING-SEAL
6 2H2525 PIN-SPRING
5 2L3650 PIN-SPRING
8 2M5685 BEARING-NEEDLE
12 2S0669 BEARING-NEEDLE
1 3S0142 RING-SEAL
3 3S1278 RING-SEAL
2 3S1282 RING-SEAL
1 3S1283 RING-SEAL
15 3S2708 PIN-SPRING
2 4H8380 PIN-SPRING
1 4S5805 SEAL-O-RING
8 5M0578 BEARING-NEEDLE
8 5M2051 BEARING-NEEDLE
3 5M5018 BEARING-ROLLER
4 5M6126 BEARING-NEEDLE
1 5S4442 BEARING-SPL BALL
1 6B6863 PIN-SPRING
2 6F0155 RING-METAL SEAL
1 6H7201 RING-METAL SEAL
4 6Y5888 RING-SEAL
2 7G2176 DAMPER-BOLT
12 8E8299 DISC-THRUST
14 8E8304 DISC-THRUST
16 8E8308 DISC-THRUST
8 8E8311 DISC-THRUST
1 8M1112 SEAL-O RING
2 8S3373 RING-SEAL
2 8S3521 RING-SEAL
1 9G9116 BEARING-SLEEVE
1 9H3360 SEAL-O RING
1 9M1997 BEARING-BALL
16 9M4355 DAMPER-BOLT
1 2147568 SEAL-O-RING-STOR
1 4869750 CAGE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
1 1M4169 RING-SEAL
1 1M8649 RING-RETAINING
3 1M8652 RING-RETAINING
10 1M9691 SPRING
1 1S7347 RING-SEAL
2 1S9496 RING-SEAL
1 2K5967 RING-RETAINING
8 2S0669 BEARING-NEEDLE
1 3D2907 RING-RETAINING
1 3D8823 BEARING-SLEEVE
1 3S0109 PLATE-THRUST
4 3S1278 RING-SEAL
2 3S1281 RING-SEAL
2 3S1282 RING-SEAL
1 3S1283 RING-SEAL
1 3S1284 RING-SEAL
1 3S2619 RING-RETAINER
4 3S2660 SPACER
17 3S2708 PIN-SPRING
5 4M1641 DOWEL-REACTION
5 4M1677 DOWEL-REACTION
16 4M3915 BEARING-CAGED
5 4M8871 DOWEL-REACTION
30 4M9592 SPRING
1 4S5804 SEAL
1 4S5805 SEAL-O-RING
3 5M2054 BEARING-NEEDLE
6 5M5018 BEARING-ROLLER
1 5P6230 BEARING-SPL BALL
1 5S4442 BEARING-SPL BALL
1 5S7779 RING-RETAINING
2 6F0155 RING-METAL SEAL
5 6F6678 SPRING
1 6H7201 RING-METAL SEAL
1 6P1037 RING-RETAINER
4 6Y5888 RING-SEAL
8 8E8300 DISC-THRUST
18 8E8304 DISC-THRUST
16 8E8307 DISC-THRUST
1 8H3981 RING-RETAINING
1 8M1112 SEAL-O RING
3 8M5248 SEAL-O-RING
1 8M6541 SEAL
2 8P1958 WASHER-THRUST
2 8P8744 RING-SEAL EXT
1 8S3373 RING-SEAL
16 9M4355 DAMPER-BOLT
2 1067799 BEARING-BALL
1 2042460 BEARING-SLEEVE
1 4869750 CAGE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the existing 6P-7709 Bearing Cage Assembly with a new 486-9750 Bearing Cage Assembly.
For Off-Highway Trucks - refer to KENR9962, Disassembly and Assembly, for additional information.
For Wheel Tractor-Scrapers - refer to UENR4602, Disassembly and Assembly, for additional information.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-7000 hrs,
0-48 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
7001-10000 hrs,
49-60 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 100.0-hour job for Group 1
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-7000 hrs,
0-48 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
7001-10000 hrs,
49-60 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 100.0-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.