BRACE AS 1285557 - Caterpillar

Release Notes for VisionLink Store (September 2012)
VisionLink Store now displays Active and Inactive Service Plans correctlyRelease Notes for VisionLink Store (June 2012)
Device Transfer when using the Subscribe Screen
When using the Subscribe process to change the device on a machine, an error message was appearing if the existing device on that machine was deregistered. Withthe9 June 2012update is in place, then the Dealer user will be able to use the subscribe process to change the device on a machine that has an existing deregistered device on it (No matter if the exiting device is registered or deregistered).To review this process, a Dealer user can use the Subscribe screen to change the device on an inactive machine. The dealer must enter the machine serial number and make code, then use the Search button to retrieve the machine and exiting device. The Dealer user can then replace the existing device serial number with the new device serial number and press the Tab key to update the Carrier. Then click Continue to add services to the new machine device combination and proceed to complete the order.Special Characters in the Account Names
When the customer name has non-English characters, the account hierarchy message to VisionLink was failing. As a result, the customer name was appearing blank in VisionLink application.With the9 June 2012update is in place, then the account hierarchy message will send to VisionLink without failures. Customer names with non-English characters will display in VisionLink application.Release Notes for VisionLink Store (May 2012)
Clarification on Free Period Processing
To receive Free Period Credits on the VisionLink Invoice:
The machine has to be eligible for the Free Period (a spreadsheet of eligible serial number ranges is available on the dealer.cat.com portal: dealer.cat.com/pl).
The machine must have an Asset Sold Date in the VisionLink Store (Populated with the Delivery Date in the Cat SIMS database).
After the Free Period expires, the service charges for the machine revert to standard charges (unless they are part of the ACMP program).Deregistration of Orphan Devices
When executing a device replacement on a machine with a PL121/ PL321 devices and you want the subscription services to stay active, keep the current device active when replacing it (the new device must be the same type as the current for subscription services to transfer). After the replacement has been completed, the original device stays in the system with no machine data but in a registered state.Explanation for Firmware Versions in the VisionLink Store
In the "Asset Base" tab of the VisionLink Store Firmware versions of the Radio Device and the Gateway Device (if applicable) are displayed as columns in the search result information. These Firmware versions are the initial versions and do not reflect subsequent firmware upgrades. To view the current firmware version of device and gateway, use the Asset Details screen in the VisionLink application.Order Confirmation Emails
Starting in April 2012, when an order is placed using the VisionLink Store, the Order Confirmation email will be sent to the VisionLink Store user who placed the order. The order confirmation was previously