BUCKET AR 3964661 - Caterpillar

ACTION REQUIRED
Refer to the Service Manual if/as required.
Perform removal and disassembly of the transmission.
Replace the 1243307/">124-3307 Bearing in position "B3" with a 3694015/">369-4015 Bearing and permanently mark the removed bearing with the transmission serial number, "B3", and "output end" indicating installed direction.
Replace the 1243307/">124-3307 Bearing in position "B4" with a new 1243307/">124-3307 Bearing and permanently mark the removed bearing with the transmission serial number, "B4", and "output end" indicating installed direction.
Using a dial indicator, measure bearing endplay in the removed 1243307/">124-3307 Bearings Document this endplay by filing a SIMSI entry.
Perform assembly and installation of the transmission.
Perform Fill Calibration of the transmission and functional checks.
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OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 90.0-hour job
PARTS DISPOSITION
NACD DEALERS: Parts should be held for possible return for engineering analysis. Hold all of these parts for 30 days. If the parts are to be returned "Send It Back" will generate a Parts Return Request (PRR). After 30 days, handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
NON-NACD DEALERS: Handle the parts in accordance with your warranty bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 1243307/">124-3307 BALL BEARING WITH A 3694015/">369-4015 BALL BEARING IN THE B3 LOCATION ON CERTAIN TH55-E70 TRANSMISSIONS
MODELS INVOLVED - TH55-E70 Transmissions
Dear Caterpillar Product Owner:
The 1243307/">124-3307 Bearing needs to be replaced on the products listed below. The existing bearing can wear in normal service causing premature transmission failure. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 18Apr2011 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 18Apr2011 Service Letter