BUSHING 1282958 - Caterpillar

TEBE6718-00
01Nov2017
U-596
A-426
D-503
O-500
After Failure Only
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR GUARD ON CERTAIN G3516H, AND G3520H GENERATOR SETS
7167 PS53607
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53607" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Nov2019
PROBLEM
The existing alternator guard can wear prematurely at the mounting location on certain G3516H, and G3520H Generator Sets.
AFFECTED PRODUCT
Model Identification Number
G3516H NWH00100-00137
NWJ00100-00108
G3516H HD GLM00116-00188
GLN00116-00138
G3520H HD GFP00010, 116-174
GFR00115-00194
PARTS NEEDED
Qty
Part Number Description
1 5016699 GUARD AS-ALT
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the alternator guard with the new redesigned guard. This new guard is a direct replacement for the existing guard. Refer to the Disassembly and Assembly manual for rework instructions.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-8000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
8001-20000 hrs,
13-36 mo 75.0% 75.0% 0.0% 0.0% 25.0% 25.0%
This is a 2.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.