BUSHING 2372252 - Caterpillar

SEBE7789-02 October 13, 2001
(Revised November 2002)
U-271
A-188
AU-177
S-131
H-95
O-206
Priority PRODUCTIMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING VIBRATION DAMPERSDUE TO LEAKS FROM THE SEALING PLUG ON CERTAIN 3508, 3512, AND 3516 ENGINES;777, 785, 789, AND 793 OFF HIGHWAY TRUCKS; 992, 994 WHEEL LOADERS; D11TRACK-TYPE TRACTORS; 5130 EXCAVATORS AND 854 WHEEL DOZERS
1205 PI30108
This Program must be administered assoon as possible. When reporting the repair, use "PI30108" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30108" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst. This Revised Service Letter replacesthe October 13, 2001 (Revised January 2002) Service Letter. Changes havebeen made to the Affected Product.
COMPLETION DATE
TERMINATION DATE
April 30, 2002 October 31, 2002PROBLEM
Some 1678134 Vibration Dampers have been foundto leak internal fluid from the sealing plug causing the damper to becomenon-functional or resulting in crankshaft failure.
: A loss of more than 10% of itsfluid volume will render the damper non-functional and may result in crankshaftfailure.AFFECTED PRODUCT
Model Identification Number
3508GEN 23Z7643-7644,7647, 7649, 7651, 7654-7673, 7675-7683, 7685,
7687, 7689-7690, 7692-77023LS226-22770Z10567DS188-1927EZ288-290
3508BGEN 4GM555,557, 560, 579, 5846PN615, 618-619, 622
3508LOCO 4WD21-22
3508BLOCO 5PS256,260-262
G3508 2TJ165-1687NJ623-647, 649-652
3508IND 68Z114695Y1121
3508SPARE 4ZL682-7025TL399-4145XS185-191
3508MAR 69Z866-8706CL370-3766FL412-41996Y1966-19719WN15
3508BMAR 7SM303-304,306-312, 315-351
3508BSPARE 2GR2354,2361-2362, 2365, 2367-2368, 2371, 2375, 2381-2383,
2385-2386, 2393-2394, 2396,2399, 2404, 2426, 2429, 2455,
2459, 2463, 2466, 2474, 2478,2480, 2500, 2503, 2511-2512,
2516, 2530, 2534, 2538
3508VEH 7YG2198-2200
3512GEN 24Z9572,9574, 9576, 9578, 9582-9586, 9591, 9593, 9596-9598,
9600-9601, 9604, 9607-9609,9614, 9621, 9623, 9626-9627,
9629-9630, 9632, 9634-9635,9637-9638, 9640-9645, 9647-
9648, 9651, 9657-9658, 9661-9663,9665-9673, 9676, 9678,
9681, 9684, 9686, 9693, 969867Z1887, 1890-1892
3512TRUCK 96Z936
3512BGEN 4AW384-385,388, 391-397, 402-404, 407
3512VEH 51Y837
G3512 5JD80
3512IND 65Z973
3512SPARE 5EL218-223
3512MAR 66Z894-897
3516TRUCK 7CL867-935,937-9397TR1002, 1007-1009, 1011, 1013,1016-1018, 1020, 1023-1024,
1026, 1031-1033, 1035-1038,1040-1041, 1043-104454Z1199-1200
3516BGEN 1NW127-132
3516GEN 25Z6861-6862
3516AUX 2FW196
G3516 4EK2400-2402,2812-2818, 2820-2833, 2835-2842, 2859-2860, 2862-2865, 2867, 2869-2870,2874, 28769TG226-234
3516LBTRUCK 8WM122
789BOHT 2PK1609-1610
854 WHEELDOZER AMP280
793 OHT ATY190-202,204-205
789 OHT 2BW157-160,304-305
785 OHT 5AZ272-273
777 OHT AGC193-204,206-274
5130EXC 4CS172-176
994 WL 3TZ270-271
992 WL ADZ143-169
D11 TTT 7PZ313-338,340-341, 343-344, 347-349AAF134-135PARTS NEEDED
Use the 0R7849 damper to replace the 1678134 damperACTION REQUIRED
See the attached Rework Procedure.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.
SERVICE CLAIM ALLOWANCES
For inspecting all affected engines
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 2.0 0 0 0 0
This is a 2.0 hour job. U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS Report When filing a claim for dealer exchangeunit use the following numbers as the Product Identification Number:Dealer Exchange_NACD Dealers - 99Z00021CACO Dealers - 99Z00621CofA Dealers - 99Z00121CFEL Dealers - 99Z00821CCL Dealers - 99Z00921CSARL Dealers - 99Z00421
For rework to replace on affected engines
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 4.0 0 0 0 0
This is a 4.0 hour job. U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS Report When filing a claim for dealer exchangeunit use the following numbers as the Product Identification Number:Dealer Exchange_NACD Dealers - 99Z00021CACO Dealers - 99Z00621CofA Dealers - 99Z00121CFEL Dealers - 99Z00821CCL Dealers - 99Z00921CSARL Dealers - 99Z00421
Certain engines may require significantamount of piping and bracket removal to gain access. A maximum of 4 additionalhours is allowed to be claimed with a claim story attached.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts