BUSHING 2560181 - Caterpillar

This Revised Service Letter replaces the 29Aug2016 (Revised 23Nov2016) Service Letter. Changes have been made to the Action Required to include a note in the Action Required.
TERMINATION DATE
31Aug2018
PROBLEM
The existing thrust washers and sleeve bearings in the existing 3260532/">326-0532 (CHG02) Differential Group may be worn or crack, and the thrust washers may wear into the differential cases on certain 950GC Wheel Loaders. If the existing thrust washer or sleeve bearing fails, it will cause abnormal noise, debris contaminate in the lubricant oil, and cause other parts in differential group to be worn.
AFFECTED PRODUCT
Model Identification Number
950 GC M5K00100-01162
PARTS NEEDED
Qty
Part Number Description
1 3260532 DIFF GP-A
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Note: Service Letter PS53180 has been cancelled, the issue is now covered by this Service Letter program.
If the existing thrust washer or sleeve bearing fails, replace the existing 3260532/">326-0532 (CHG02) Differential Group with an updated 3260532/">326-0532 (CHG03) Differential Group.
Refer to UENR3124, Specifications, and UENR3335, Disassembly and Assembly, in order to complete this Rework Procedure.
Note: Pay attention to the bevel gear set backlash adjustment during assembly. Refer to UENR3126, Testing and Adjusting, "Differential Backlash and Bearings - Adjust", for the adjustment procedure and requirements.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-4000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
4001-6000 hrs,
25-36 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 30.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.