BUSHING-ROLLER 7K1084 - Caterpillar

REBE3435-00
05Mar2008
U-110
TA-2
Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN MT975 AGRICULTURAL TRACTORS
1920 7620 1901 PS42634
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42634" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Mar2010
PROBLEM
The existing engine software will cause lower than advertised power on certain MT975 Agricultural Tractors.
AFFECTED PRODUCT
Model Identification Number
C18 EJG00651, 677, 853, 901-902, 910, 912, 932-933, 948-949, 961, 973-974, 989, 1007, 1010, 1012-1013, 1030, 1039, 1049, 1112, 1115, 1119-1120, 1122, 1124, 1130, 1136, 1155
PARTS NEEDED
Qty
Part Number Description
1 3215223 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Use Electronic Technician (ET) to flash the Engine ECM with 321-5223 software. Refer to Image 1 for cross reference of vehicle ID and engine serial number.
Image1
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs%