CAP-PRESSURE 1394352 - Caterpillar

REM01-46
Reman
September 2001 CHANGE OF CORE ACCEPTANCE FOR REMANUFACTURED MID-RANGE ENGINESCaterpillar Remanufactured Products announces a change to the core acceptance guidelines for mid-range engines. Effective immediately, customers can upgrade their Cat? mid-range engines with Reman and the replaced engine will be acceptable as core. It is necessary for dealers to be using the new CMIS 2 software in order to process the non-one-for-one core transaction. All Cat dealers in North America will be converted to CMIS 2 by November 4, 2001 at the latest.
This change means, for example, if a customer upgrades from a Cat 3126 engine to Cat Reman 3126B, the 3126 engine will be acceptable as core. In the past, all transactions had to be direct replacements. The amount of core refund is based on the returned core engine. The following table shows acceptable replacement options: CORE MANAGEMENT
Please refer to the Caterpillar Core Management Information System (CMIS 2) Parts Information application describing all Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profile, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.For the latest updates of Reman Policies and Core Management (SELD0122), Core Management Systems & Operations Procedures (SELD0040), and Shipping Instructions (SELD0039), go to the Reman website and click on Procedures and Policies (listed under Reman Program Information).
If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. You can also call the Peoria Reman Customer Satisfaction Hot Line toll free at (888) 88-REMAN or use our E-mail address--Reman_Help.
PELE00861 CATERPILLAR? ?2001 Caterpillar