CAP 2128475 - Caterpillar

TEBE7360-00
14May2018
D-239
O-244
Before/After
PRODUCT SUPPORT PROGRAM FOR REWORKING THE OIL PAN ON CERTAIN 3512, 3512B, 3516, AND 3516B GENERATOR SETS
1304 1302 PS45875
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45875" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31May2020
PROBLEM
The existing oil pickup tube can become loose on certain 3512, 3512B, 3516, and 3516B Generator Sets. If the existing tube becomes loose it can cause the oil to mix with air and cause the oil pump to cavitate.
AFFECTED PRODUCT
Model Identification Number
3512 YAX00595
3512B YAY01528-01529
3512B HD YAZ00840-00841, 846
3516 JCG00104
YAL00395-00396, 409
3516B JCH00124-00132
YAP00839-00842, 850
3516B HD JCN00308-00326
YAR00859-00863
PARTS NEEDED
Qty
Part Number Description
2 2720759 SEAL-PIP (If /As Needed)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Tighten the hold down clamp bolts that retain the oil suction tube in the oil pan. The bolts can be accessed and tightened through the front cylinder block side covers.
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SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-12000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 4.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.