CAP AS-ENGINE OIL FILLER 2415645 - Caterpillar

Engine 3054 and 3056 3200 3300 3400 3400 All, 3300 All, 3200 All, 3100 All, 3000 All, and D-series All 3500 and G3500 Engines All 3600 Engines All C280 Engines All Marine Propulsion, Marine Auxiliary, and Marine Generator Sets C-10 All C-9 and C9 All C11 All C12 and C-12 All C13 and C-13 All C15 and C-15 All C16 and C-16 All C175 Engines C18 and C-18 Engines C27 Engines C32 Engines C4.4 Engines C6.6 C7 All C7.1Introduction
This is an example of a bad AFA report. Pleasereview the notes that explain what is wrong with each section of this report, and what could be improved to better communicate the information necessary for a proper failure analysis. (Notes are indicated by a box with bolded text at the beginning of each section.)
Table 1
Title should state "Failure Analysis Report" for consistency across dealers.
Table 2
Tech. Communicator: Joe Marine Date: 9/15/2015 Service Job #: 123456 Segment #: 1
Customer Name: ABC Co. Customer Contact: Mr. ABC Phone #: 123-456-789 Vessel/Rig Name: M/V Majestic Cat
Table 3
Engine Mod. #: 3516 Serial #: TKT00001 Arrangement #: 395-1200
Delivery Date: 6/21/14 Hrs. / Miles: 8268 Perf. Spec.: 418-2907
Rating: 3000 HP at 1800 rpm Application: Marine Prop Eng. Loc.: SME Description of Complaint:
Table 4
This does not include a description of the failure mode. Check engine for noise at the upper rear of the engine.Facts Observed:
Table 5
a. This is a summary of which components were damaged; this does not meet the intent of Section #2 of the Failure Analysis Report process which includes observations of the failed components and supporting data such as ECM Downloads, SOS, operator interviews, etc.
b. There is no reference to valve lash measurements or records.
Discovered a hole in the