CAP/PLUG- 9U7089 - Caterpillar

This Program must be administered assoon as possible. When reporting the repair, use "PI30333" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30333" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst. This Revised Service Letter replacesthe September 28, 2002 Service Letter. Changes have been made to the AffectedProduct.
COMPLETION DATE
TERMINATION DATE
March 31, 2003 September 30, 2003PROBLEM
A new Turbocharger Inlet Boot and Heat shieldneeds to be installed on 836G Landfill Compactors. The Rubber Elbow thatconnects the air inlet to the turbocharger on the 836G engine is overheatingdue to radiant heat from the exhaust manifold. Failure of this elbow couldallow dirt to be ingested by the engine causing significant engine damage.AFFECTED PRODUCT
Model
Identification Number
836G 7MZ1-490BRL1-325PARTS NEEDED
Qty
Part Number
Description
1 9N0720 ELBOW-RUBBER
1 2213236 SHIELD ASACTION REQUIRED
***** Parts Stock *****Remove all 1911040 from parts stock.***** Affected Product *****See the attached Rework Procedure.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
***** Parts Stock *****Submit one claim for all 1911040 removed fromparts stock.
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts LaborHrs Parts LaborHrs
100% 1 0 0 0 0
This is a 1.0- hour job. U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS ReportPARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)
(2-Rework Procedure)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM INSTALLINGA NEW TURBOCHARGER INLET BOOT AND HEAT SHIELDMODELS INVOLVED ? CERTAIN 836G COMPACTORSDear Caterpillar Product Owner:The rubber elbow that connects the air inletlines to the turbocharger on the 836G Compactor engine is overheating dueto radiant heat from the exhaust manifold. Failure of this elbow couldallow dirt to be ingested into the engine causing significant engine damage.You will not be charged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated September 28, 2002 when scheduling this service.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to September 28, 2002 Service LetterRework Procedure
Replace the 9N-0720 Elbow with a new 9N-0720 elbow.(See Illustration 1 ? Item #8)
Remove the 191-1040 heat shield. (See Illustration2 ? Item #1)
Install the new 221-3236 heat shield. (See Illustration3 ? Item #1)
Reuse Clamps, Bolts, washers and spacers. Remove all 191-1040 heat shields fromparts stock. Illustration 1
Illustration 2:(Remove) Old style heat shield assembly below? Part # 1911040 (1911041 Heat Shield Grp) Illustration 3:(Install) New style heat shield assembly below? Part # 2213236 (1911041 Heat Shield Grp)