CAP-TEAR 9U7121 - Caterpillar

June 15, 2003
U-154
A-109
D-113
O-132
Priority PRODUCT IMPROVEMENT PROGRAM FOR ADJUSTINGTHE CHARGE PRESSURE OF THE STEERING ACCUMULATOR ON CERTAIN 789C OFF-HIGHWAYTRUCKS
4331 PI30498
This Program must be administered assoon as possible. When reporting the repair, use "PI30498" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30498" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
December 31, 2003 June 30, 2004PROBLEM
The charge pressure of the 205-0225 Steering Accumulatoris not correct on certain 789C Off-Highway Trucks. The pressure in thesteering accumulator needs to be adjusted to the correct charge pressureof 800 psi @ 70 F.AFFECTED PRODUCT
Model Identification Number
789C 2BW529-605PARTS NEEDED
Quantity Part Number Description
n/a n/a Not ApplicableACTION REQUIRED
Follow SENR1526-03 Steering Test & AdjustManual, specifically the "Steering Accumulator - Test & Charge" Procedure.Lower the charge pressure from 1200 psi to 800 psi @ 70 F.Clean the accumulator identification decal.A new decal containing the correct pressure must be installed over theincorrect pressure. Contact Ralph Butler in Hydraulic Product Support forthe new decals.E-mail Butler_Ralph_G @ Cat.com
Phone 815-729-6901OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
n/a 2 0 0 0 0
This is a 2-hour job.
U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS Report.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.Attach. (1-Owner Notification)
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM FORADJUSTING THE CHARGE PRESSURE OF THE STEERING ACCUMULATOR ON CERTAIN 789COFF-HIGHWAY TRUCKSMODELS INVOLVED - 789C OFF-HIGHWAY TRUCKSDear Caterpillar Product Owner:The charge pressure of the 205-0225 SteeringAccumulator is not correct on the products listed below. The pressure inthe steering accumulator needs to be adjusted to the correct charge pressure.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated June 15, 2003 when scheduling this service. You will not be chargedfor the service performed.We regret the inconvenience this may causeyou, but urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to June 15, 2003 Service Letter