CAP-NON 9U7186 - Caterpillar

March 22, 2005
U-94
D-81
beforeorafter failure
PRODUCT SUPPORT PROGRAM FOR REPLACINGTHE LADDER PLATFORM ASSEMBLY ON CERTAIN 793C OFF-HIGHWAY TRUCKS
7255 PS41749
This Program can be administered eitherbefore or after failure. In either case the decision whether to apply theProgram is made by the dealer. When reporting the repair, use "PS41749"as the Part number and "7755" as the Group Number. If administered beforefailure, use "56" as the Warranty Claim Description Code and use "T" asthe SIMS Description Code. If administered after failure, use "96" as theWarranty Claim Description Code and use "Z" as the SIMS Description Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.Termination Date
March 31, 2007PROBLEM
The existing 230-3077 Platform Assembly may experiencecracking on certain 793C Off-Highway Trucks. This platform is only usedwith the 230-5163 Walkway Group, which is part of the 600 mm wide stairwaygroup.AFFECTED PRODUCT
Model Identification Number
793C ATY658, 659, 664, 705, 706, 711-716, 768-773,803-810PARTS NEEDED
Quantity Part Number Description
6 8T4196 BOLT
1 2665894 PLATFORM ASACTION REQUIRED
Replace the existing 230-3077 Platform As. withthe new 266-5894 Platform As. Use the six new 8T4956 Bolts when installingthe new platform assembly.SERVICE CLAIM ALLOWANCES
Product smu/age whichevercomes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-21,000 Hour0-36 Months 100% 2 0 0 0 0
This is a 2-hour job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.