CARRIER 1T1389 - Caterpillar

January 2002
REMANUFACTURED DAMPERS FOR THE 3500 AND
3600 ENGINES
ANNOUNCEMENT
Caterpillar announces the addition of the Caterpillar Remanufactured viscous damper for the
3500 and 3600 engines.
COVERAGE
The addition of the Caterpillar® Remanufactured viscous dampers will provide dealers with
an additional repair option to support the 3500 and 3600 engines.
Reman Part Number New Part Number
0R-7847 102-7613
0R-7848 146-3740
0R-7850 171-4570
0R-7851 171-4571
0R-7852 7C-2122
0R-7853 7C-2123
0R-7854 9Y-6523
FEATURES AND BENEFITS
The Caterpillar Remanufactured viscous dampers meet all critical new part specifications and
are warranted same as a new damper. This same as new quality is available at a fraction of
the new part costs to help customer?s lower overhaul and owning and operating costs.
CORE ACCEPTANCE
Core acceptance for the Caterpillar Remanufactured viscous dampers are simple, visual and require no special tools. Consult your core acceptance criteria media number SELD0230 for complete details.
MERCHANDISING
The Caterpillar Remanufactured viscous dampers further broadens customer repair options and will help reduce the 3500 and 3600 engine dampers owning and operating costs. Reman viscous dampers are remanufactured to "same as new" quality standards for function and durability. This product is in stock and available for orders worldwide.
CORE MANAGEMENT/RETURNS
Please refer to the Caterpillar Core Management Information System (CMIS 2) Parts Information application describing all Reman part/CAF and related information. Also refer to other CMIS 2 inquiry applications such as Customer Profile, Inspection Reason Codes, Inspection Line Inquiry, Add Charge Information, Entitlement Activity, Entitlement Inquiry, CCR Inquiry, CCR Entry, Shipment Processing; Process Packaging Grief; and Reporting to properly manage core returns and monitor inspection performance. This information will be available to all dealers worldwide after your CMIS 2 conversion date. In the meantime, please continue to use the current CMIS Entitlement Parts Inquiry Screen describing the list of parts in a Core Acceptability Family (CAF) and related part number detail.
Use the Reman Products Guide on our Web site for the latest information, on "Operations & Core Management" for complete information concerning Reman Policies and Core Management (SELD0122-07); Core Management Systems & Operations Procedures (SELD0040-09); and Shipping Instructions (SELD0039-06).
If you have any questions regarding core return processing, feel free to call Corinth toll free at (800) 537-2928. For assistance with technical questions, call the Peoria Reman Customer Satisfaction Hot Line also toll free at (888) 88-REMAN or use our E-mail address Reman_Help
RBTaylor
Remanufactured Products Group
LC2148 ? (309) 494-5466