CARTRIDGE GP-REAR 3G7664 - Caterpillar

REBE9488-00
10Dec2013
U-620
A-429
D-508
O-519
TM-14
After Failure Only
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PISTON PACKS ON CERTAIN C32 MARINE ENGINES
1239 PS52571
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52571" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Dec2015
PROBLEM
The existing pistons can fail on certain C32 Marine Engines. If the existing piston fails it can cause high blow-by and oil consumption.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
C32 RNC02180-03198
RNZ00101-00158, 160, 162-181, 183-189, 191-220, 222-223, 225-231, 233-250, 252-253, 255-261, 263-270, 272-274, 276-294, 296-304, 306-355
T3T00101-00213, 215-381, 383
*******Group 2*******
C32 RND00102-00103, 113, 143, 146, 270-271, 276
RNX00307
RNY00836, 886, 891
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
2 1R1808 FILTER-LUBE
48 3E6772 SEAL-WATER
4 3E6773 SEAL-O RING
4 3P0655 SEAL-O-RING
2 5E8771 SEAL-O-RING
2 5F3999 SEAL-O RING
4 5P8356 SEAL-O-RING
4 5S9134 SEAL-O-RING
8 6K6307 SEAL-O-RING
4 6L7817 SEAL-O-RING
2 6V3250 SEAL-O-RING
4 6V4589 SEAL-O-RING
2 6V5063 SEAL-O-RING
2 6V5064 SEAL-O-RING
4 6V6609 SEAL-O-RING
2 6V9027 SEAL-O-RING
4 7L4773 SEAL-O-RING
2 7M7273 GASKET-TURBO
2 8C3089 SEAL-O-RING
8 8T0315 SEAL-O-RING-ORFS
4 8T1703 SEAL-O RING
12 9L5854 BAND-FILLER
2 9M9647 SEAL-O-RING
12 9X7317 SEAL-FUEL SYSTEM
2 0619456 SEAL-O-RING
8 1090076 SEAL-O-RING
24 1090092 SEAL-O-RING
4 1121102 SEAL-O-RING
4 1123540 SEAL-O-RING
4 1144427 SEAL-O-RING
4 1178801 SEAL-O-RING
4 1262702 SEAL-INTEGRAL
12 1501156 BOLT - OIL JET
12 1550809 SEAL-LINER
12 1550810 SEAL-LINER
12 1552793 SEAL-LINER
12 1807350 PIN-PISTON
4 1986068 SEAL-INTEGRAL
4 2054831 SEAL-O-RING
2 2147568 SEAL-O-RING-STOR
2 2226456 SEAL
6 2247506 SEAL-ISOLATION
2 2253099 GASKET-CYL HEAD
2 2253101 GASKET-PLATE
2 2265613 GASKET
24 2302569 RETAINER - PIN
12 2303728 SEAL-FUEL SYSTEM
12 2303775 SEAL-FUEL SYSTEM
4 2314708 SEAL-O-RING
12 2323226 BEARING-ROD
12 2323232 ROD AS-CONN
2 2361525 SEAL AS
2 2388709 GASKET
2 2418156 GASKET
12 2465659 RING-PISTON-OIL
12 3445153 RING-PISTON
12 3492568 RING-PISTON-TOP
12 3556043 TUBE AS-OIL JET
12 3908763 BODY AS-PISTON
1 SEALANT LOCTITE 5923
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group 2*******
2 1R1808 FILTER-LUBE
48 3E6772 SEAL-WATER
4 3E6773 SEAL-O RING
4 3P0655 SEAL-O-RING
2 5E8771 SEAL-O-RING
2 5F3999 SEAL-O RING
4 5P8356 SEAL-O-RING
4 5S9134 SEAL-O-RING
8 6K6307 SEAL-O-RING
4 6L7817 SEAL-O-RING
2 6V3250 SEAL-O-RING
4 6V4589 SEAL-O-RING
2 6V5063 SEAL-O-RING
2 6V5064 SEAL-O-RING
4 6V6609 SEAL-O-RING
2 6V9027 SEAL-O-RING
4 7L4773 SEAL-O-RING
2 7M7273 GASKET-TURBO
2 8C3089 SEAL-O-RING
8 8T0315 SEAL-O-RING-ORFS
4 8T1703 SEAL-O RING
12 9L5854 BAND-FILLER
2 9M9647 SEAL-O-RING
12 9X7317 SEAL-FUEL SYSTEM
12 20R0194 CYLINDER PACK AS
2 0619456 SEAL-O-RING
8 1090076 SEAL-O-RING
24 1090092 SEAL-O-RING
4 1121102 SEAL-O-RING
4 1123540 SEAL-O-RING
4 1144427 SEAL-O-RING
4 1178801 SEAL-O-RING
4 1262702 SEAL-INTEGRAL
12 1501156 BOLT - OIL JET
12 1550809 SEAL-LINER
12 1550810 SEAL-LINER
12 1552793 SEAL-LINER
4 1986068 SEAL-INTEGRAL
4 2054831 SEAL-O-RING
2 2147568 SEAL-O-RING-STOR
2 2226456 SEAL
6 2247506 SEAL-ISOLATION
2 2253099 GASKET-CYL HEAD
2 2253101 GASKET-PLATE
2 2265613 GASKET
12 2303728 SEAL-FUEL SYSTEM
12 2303775 SEAL-FUEL SYSTEM
4 2314708 SEAL-O-RING
2 2361525 SEAL AS
2 2388709 GASKET
2 2418156 GASKET
12 3556043 TUBE AS-OIL JET
1 SEALANT LOCTITE 5923
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
A failure is identified by having an engine with excessive oil consumption and/or excessive blow-by.
Replace all 12 piston packs. Refer to SENR8628.
Engines listed in Group 1 require the cylinder packs to be built as shown in Image 1. Refer to SENR8628.
Image1
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
0-5000 hrs,
0-60 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 134.0-hour job for Group 1
A miscellaneous charge of up to $200 will be accepted to cover any additional parts that may be needed. Include details in claims story.
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
0-5000 hrs,
0-60 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 130.0-hour job for Group 2
A miscellaneous charge of up to $200 will be accepted to cover any additional parts that may be needed. Include details in claims story.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.