CATALYST 5302893 - Caterpillar

May 2, 2005
U-137
A-102
Afterfailure only Parts stock action needed PRODUCT SUPPORT PROGRAM FOR REPAIRINGOR REPLACING THE RADIATOR CORES WHICH MAY LEAK ON CERTAIN 330C, 330C LEXCAVATORS AND 330C MATERIAL HANDLERS
1353 PS50966
This Program can only be administeredafter a failure occurs. The decision whether to apply the Program is madeby the dealer. When reporting the repair, use "PS50966" as the Part numberand "7755" as the Group Number. Use "96" as the Warranty Claim DescriptionCode and use "Z" as the SIMS Description Code. Although this Program is to be administeredas described above on the Affected Product, parts should be removed fromparts stock as soon as possible. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst.TERMINATION DATE
May 31, 2007PROBLEM
The radiator cores may leak on certain 330C, 330CL Excavators and 330C Material Handlers.AFFECTED PRODUCT
Model Identification Number
330C B1K001-188B2L001-210B3M001-198B4N001-191
330C L DKY001-2055
330C MH D3C001-246PARTS NEEDED
Qty
Part Number Description
1 2419554 CORE ASSSEMBLY-RADIATORACTION REQUIRED
***** Parts Stock *****Remove all 211-2021 Core Assembly ? Radiatorfrom parts stock..***** Affected Product *****For information on removing and installingthe radiator, refer to the Disassembly And Assembly Manual, RENR5439, "Radiator-Remove"and "Radiator-Install". Inspect the radiator, if the radiator can be repaired,repair the radiator. If the radiator can not be repaired, then replacethe radiator.SERVICE CLAIM ALLOWANCES
***** Parts Stock *****Submit one claim for all 211-2021 Core Assembly? Radiator removed from parts stock.***** Affected Product *****
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-4000
0-32 mos 100% 13.0 0 0 0 0
4001-6000
33-48 mos 33.3% 6.5 0 0 50% 6.5
This is a 13.0?hr job. $300 U.S. dollars will be allowed formiscellaneous expense when a radiator is repaired.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.