CLAMP 9U6975 - Caterpillar

July 5, 2000
(Revised July 2001)
U-204
A-153
AU-121
S-93
H-67
O-179
Beforeor
after failureParts stock action needed PRODUCT SUPPORT PROGRAMFOR REPLACING THE CAB-MOUNTED OUTSIDE REAR VIEW MIRROR ASSEMBLIES ON CERTAINCH35, CH45, AND CH55 CHALLENGER TRACTORS
7319 PS40182
This Program can be administered eitherbefore or after failure. In either case the decision whether to apply theProgram is made by the dealer. When reporting the repair, use "PS40182"as the Part number and "7755" as the Group Number. If administered beforefailure, use "56" as the Warranty Claim Description Code and use "T" asthe SIMS Description Code. If administered after failure, use "96" as theWarranty Claim Description Code and use "Z" as the SIMS Description Code. Although this Program is to be administeredas described above on the Affected Product, parts should be removed fromparts stock as soon as possible. This Revised Service Letter replacesthe July 5, 2000 Service Letter. Changes have been made to the TerminationDate, Problem, Parts Needed and the Rework Procedure. A change was madeto the Mirror As. called out in the Parts Needed section. Tractors previouslyreworked with the former Mirror As. should NOT be further reworked.TERMINATION DATE
July 31, 2002PROBLEM
Improvements have been made to the cab-mountedoutside rear view mirror assemblies used with the Challenger Row Crop tractors.The new design mounts differently to the support arm, eliminating the adjustmentknob, and provides increased service life. Note that the new design replacementmirror has a slightly increased field of vision. The former design mirrorassemblies should be replaced.It is suggested that the customer be providedthe Parts Needed and Rework Procedure (under terms set forth in the ServiceClaim Allowances) for his installation. The dealer may also choose to makethe installation in conjunction with another service call. In either case,no labor is provided by this Service Letter.AFFECTED PRODUCT
Model Identification NumberCH35 8DN1-881, 897-920, 935-Up
8RD1-81
ADK1-331CH45 1DR1-1767, 1793-1901, 1935-Up
ABF1-133
3BK1-367, 369-372, 375, 377-380CH55 7DM1-954, 975-Up
6NN1-194, 197, 199-209
AEN1-530, 532-534, 536, 538, 541, 543, 548-554, 556-566PARTS NEEDED
2 - 2099564 MIRROR ASACTION REQUIRED
***** Parts Stock *****Remove all 116-5662 Mirror As. from parts stock.***** Affected Product *****See the attached rework procedure.SERVICE CLAIM ALLOWANCES
***** Parts Stock *****Submit one claim for all 116-5662 Mirror As.removed from parts stock.***** Affected Product *****
Product smu/age whichevercomes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-5000
0-60 mo 100 % 0 0 0 0 1.0
This is a 1-hour job.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.
Attach. (1-Rework Procedure)Rework Procedure
1) Remove the existing outside rearview mirror assembly on the right hand side of the cab.2) Remove the nut and washer retainingthe spring clamp to the 2099564 Mirror As. swivel post. Refer to Illustration1.3) Spread the clamp so that it canbe slipped around the existing mirror arm assembly. Carefully squeeze theclamp ends together, being careful not to scar the protective vinyl coating.4) Install the swivel post stud throughthe clamp holes and retain with the removed washer and nut.5) Adjust the Mirror As. to suit theoperator. Tighten the retainer bolt.6) Repeat Steps 1-5 for the left handmirror assembly. Illustration 1: Sketch of front andbottom view of the 2099564 Mirror As. Note location of the Clamp (A), Washer(B), and Nut (C).