CLUTCH A. 7M3542 - Caterpillar

This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43163" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Sep2012
PROBLEM
The 231-2820 Tilt Kickout Mounting Cover does not provide adequate adjustment with Fusion Coupler Fork on certain IT38H and IT62H Integrated Toolcarries. The design of this bracket does not allow sufficient adjustment of the rearward magnet.
AFFECTED PRODUCT
Model Identification Number
IT38H JNJ00334-00361
IT62H M5G00457-00471
PARTS NEEDED
Qty
Part Number Description
1 3449299 COVER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the 231-2820 Cover with a new 344-9299 Cover.
Refer to Disassembly and Assembly Manual, RENR9765, for the remove and install instructions and to Testing and Adjusting Manual, RENR8996, to adjust as necessary.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-4000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 2.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.