COLLET 8R3937 - Caterpillar

TEBE7405-00
19Mar2018
D-141
O-147
U-160
A-121
Parts stock action only
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING LINERS IN CERTAIN REMAN C18 AND C32 CYLINDER PACKS IN DEALER PARTS STOCK
7750 PI70700
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Jun2018
PROBLEM
Certain Reman Cylinder Packs built from March 23, 2017 through November 16, 2017 may contain 516-9693 Cylinder Liner. Coolant and engine oil mixture may occur if the cylinder liner o-ring grooves crack if installed.
ACTION REQUIRED
Inspect 10R6009, 10R8760, 10R8763, 10R9024, 10R9025, 10R9260, 20R0193, 20R0194, 20R0629, 20R0630, 20R0631, 20R0632, 20R0928, 20R0929, 20R2667, and 20R2668 for packaging label dates from D23M03Y17P68HL (March 23, 2017) through D16M11Y17P68HL (November 16, 2017) for the 516-9693 Cylinder Liner. If a suspect date code is found, inspect the cylinder liner and possibly replace the cylinder liner with 556-0701 Cylinder Liner using 200-3914 Piston Ring Compressor tool. Refer to the attached Rework Procedure.
SERVICE CLAIM ALLOWANCES
If the liner needs to be replaced 0.25 hours will be allowed.If liner needs to be replaced one 556-0701