CONDUIT-FLEXIBLE 2115358 - Caterpillar

TEBE1147-01
16May2014
(Revised 10Jul2014)
U-280
A-210
D-251
O-242
Priority
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING THE CYLINDER HEADS ON CERTAIN G3512C, G3512E, G3516C, G3520C, AND G3520E ENGINES
1105 1100 PI32343
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered as soon as possible.When reporting the repair, use "PI32343" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32343" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 16May2014 Service Letter. Changes have been made to the Affected Product.
COMPLETION DATE
TERMINATION DATE
30Nov2014 31May2015
PROBLEM
The cylinder heads need to be inspected and possibly reworked on certain G3512C, G3512E, G3516C, G3520C, and G3520E Engines. The existing 3327386 Rotocoil Assembly can fail internally resulting in a loss of rotation of the valve.
AFFECTED PRODUCT
Model Identification Number
G3512E GFM00115
NGS00130-00162
SSR00150-00157, 159-225
G3516C F6D00101-00108
F6E00101
F6F00101-00107
GSB00113-00127
GZC00211-00249, 251-259
GZZ00114-00173, 180-362
TJB00101-00109
TJC00817-00819
G3516E F6G00101-00102
GAS00111-00280
SLY00106-00109
G3520C B9P00101-00104, 200-214
CWW00100-00131, 200-301
CWY00100-00104, 200-221
GZA00191-00258
GZB00201-00231, 233-249
GZJ00161-00553, 600-662
GZK00151-00183
GZL00141-00146
GZM00131-00214
GZN00211-00251, 253-254, 257, 261-451, 454-880
HAT00102, 200-211
HEA00101-00102
HEB00103-00104
LGS00150-00176
MAD00101-00102, 201
RLP00150-00261
G3520E GZE00110-00216, 218-241
GZG00111
GZH00111-00167
HAL00100-00102
SXY00100-00102
PARTS NEEDED
Qty
Part Number Description
1 9Y6792 GASKET-SPARK
1 2037859 GASKET
4 3165978 ROTOCOIL AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 35% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Check the engine's service records.
Determine if the engine has received service and the following cylinder heads were installed between June 2013 and February 2014. Part numbers: 10R4565, 10R4703, 10R7927, 10R7928, 4155584, 4155585
If the engine has not received service and the above cylinder heads were not installed, then no further action is required.
If the engine has received service and the above cylinder heads were installed, then inspect each of the engine's cylinder heads.
Remove the valve cover and inspect the rotocoils for tabs. Refer to Image 1.1.1 and Image 1.2.1 in the Rework Procedure.
If a cylinder head is equipped with rotocoils with no visible tabs (316-5978), then no further action is required. Install the valve cover.
If a cylinder head equipped with rotocoils with tabs (332-7386), then replace the rotocoils.
The correct rotocoil part number is 316-5978 to directly replace old rotocoil part 332-7386. Refer to the attached Rework Procedure.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 0.5-hour job
0.5 Hour to inspect the engine's records.
If necessary, an additional 2.0 Hours is allowed to inspect the engine's cylinder heads.
If necessary, an additional 1.0 Hour is allowed to rework each cylinder