CONE-BEARING 8H7801 - Caterpillar

For many years Caterpillar has had an ongoing program to obtain information about incidents involving Caterpillar products. An incident is an event involving any Caterpillar product which results in personal injury, death, product or property damage, OR an especially unique event though no injury or damage occurred. The purpose of the report is to gather and record objective factual information concerning the incident so that Caterpillar can evaluate the need for product changes. Complete information regarding the incident should be reported as soon as possible after the incident occurs to enable Caterpillar to conduct further investigation and follow-up as required. Accurate factual information is especially important since incident reports may subsequently be reviewed in the course of future lawsuits.
Caterpillar supplies a prepared form to make reporting of incidents easier, more uniform, and more accurate. Attached is an updated Incident Report Form that replaces the prior form. Please dispose of the prior forms and use this new form for all future reporting. Additional forms may be duplicated from the one provided, or you may order pads of 50 through the regular Literature Order System. Request Form No. 00082918. Complete instructions are on the back of the form to explain how to fill out the report form.
If you have an opportunity to inspect the product involved in the incident or the incident site before either is altered, or if you have possession of any parts involved in the incident, or if you have questions concerning the reporting procedure, please call the Technical Support Manager at (309) 675-6965 in Peoria, Illinois or the Manager of Warranty and Data at 41-22-737-4855 in Geneva, Switzerland.