CONNECTOR 5P1947 - Caterpillar

REBE5366-00
05Aug2009
D-253
O-260
Priority
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE FUEL RELAY CIRCUIT ON EMCP3 CONTROLS INSTALLED ON CERTAIN 3406C, 3412, C15, AND C18 GENSET PACKAGES
4466 4490 7451 PI31681
This Program must be administered as soon as possible.When reporting the repair, use "PI31681" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI31681" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
COMPLETION DATE
TERMINATION DATE
28Feb2010 31Aug2010
PROBLEM
The existing 208-9270 Transorb can cause damage to relay 2 in the EMCP3 controller on certain 3406C, 3412, C15, and C18 genset packages.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
3406C C8G00675-00676, 678-720, 722
C15 CYY00307-00355, 357-500, 502-505, 507-509
C18 C6C00592-00660
*******Group 2*******
3412C TGC00547-00625
PARTS NEEDED
No parts needed for this program
ACTION REQUIRED
The 208-9270 Transorb needs to be removed.
Refer to the attached Rework Procedure.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
100% 100% 0% 0% 0% 0%
This is a 0.5-hour job for Group 1
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
100% 100% 0% 0% 0% 0%
This is a 0.5-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE FUEL RELAY CIRCUIT ON EMCP3 CONTROLS
MODELS INVOLVED - 3406C, 3412, C15, AND C18 GENSET PACKAGES
Dear Caterpillar Product Owner:
The existing 208-9270 Transorb can cause damage to relay 2 in the EMCP3 controller and needs to be updated on certain 3406C, 3412, C15, and C18 genset packages. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 05Aug2009 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 05Aug2009 Service Letter
Rework Procedure
Group Number 1
Refer to appropriate service manual as necessary.
1. Isolate Genset before commencing any work on the unit, open Genset breaker, activate Emergency Stop, disconnect the auxiliary power supply for battery charger and heaters, and disconnect battery cables. Ensure health and safety requirements are adhered to at all times. Also, ensure proper Lock Out-Tag Out