CONSOLE GP 3934263 - Caterpillar

April 25, 2001
(Revised September 2001)
U-99
A-66
AU-54
S-42
H-36
O-75
Partsstock action only CERTAIN 8S9906 RATCHET PULLERSNEED TO BE REMOVED FROM DEALERS INVENTORY, WORK AREAS AND TOOLBOXES
0633 PI70022
This Revised Service Letter replacesthe April 25, 2001 (Revised August 2001) Service Letter. Changes have beenmade to the Notice to Customers.TERMINATION DATE
April 30, 2002PROBLEM
Certain Ratchet Pullers need to be removed fromdealers inventory, work areas and toolboxes. Some of these pullers mayhave an improper crimp on the ferrule that attaches the cable to the bottomhook. Pullers with this improper crimping condition may unexpectedly releasethe load at less than rated capacity. The Caterpillar part number affectedis 8S9906 Ratchet Pullers with a serial number ending in "C00" through"L00". The serial number is located on a metal tab riveted to the framejust under the top hook.ACTION REQUIREDRemove all 8S9906 Ratchet Pullers, purchasedbetween January 2000 and April 2001, from parts stock and any that maybe in use. Also, the dealer should post the attached notice on the Partscounters throughout the dealership. To ensure that these parts are notreused or salvaged, all parts removed should be cut in half before scrapping. The updated 8S9906 Ratchet Pullers have3 crimps (instead of 2) at the hook on the cable assembly. Reworked assembliesalso have a one inch, light purple sticker on the frame of the unit witha date of March 2001. Any Ratchet Pullers without a serial number are notaffected.SERVICE CLAIM ALLOWANCES
Submit one claim for all 8S9906 Ratchet Pullerswith a serial number ending in "C00" through "L00", removed from partsstock.PARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.Attachments: Owner notices
TO CUSTOMERS WHO MAY HAVE PURCHASED 8S9906 Ratchet Pullers:
SAFETY - Return All 8S9906 Ratchet Pullerswith a serial number ending in "C00" through "L00" and only 2 crimps atthe hook to Your Caterpillar DealerTOOL INVOLVED - 8S9906 Ratchet Pullers purchasedbetween January 2000 to April 2001 with a serial number ending in "C00"through "L00" and only 2 crimps at the hookDear Caterpillar Tool Owner:All 8S9906 Ratchet Pullers purchased on orafter January 2000 with a serial number ending in "C00" through "L00" withonly 2 crimps at the hook need to be returned to your Caterpillar dealer.The pullers are sometimes used to lift and hold heavy objects. These pullersmay fail and drop the load unexpectedly. Remove pullers from all work areasand toolboxes. Some of these pullers may have an improper crimp on theferrule that attaches the cable to the bottom hook. Pullers with this impropercrimping condition may unexpectedly release the load at less than ratedcapacity. The Caterpillar part number affected is 8S9906 Ratchet Pullerwith a serial number ending in "C00" through "L00". The serial number islocated on a metal tab riveted to the frame just under the top hook. Theserial number is located on a metal tab riveted to the frame just underthe top hook. If there is no serial number, the tool is good. If thereare 3 crimps at the hook, the puller is good.Contact your local Caterpillar dealer immediatelyif you have purchased one of these 8S9906 Ratchet Pullers. They will bereplaced at no charge to you.We regret