CONTROL GP-POWER TRAIN 1774493 - Caterpillar

COMPLETION DATE
TERMINATION DATE
30Sep2013 31Mar2014
PROBLEM
The Operation and Maintenance Manual (OMM) needs to be replaced on certain 980H Medium Wheel Loaders. The sound level information documented in the manual may not match the effective spectator noise level of the machine.
AFFECTED PRODUCT
Model Identification Number
980H KZL01112-01121, 1124-1132, 1134, 1137-1141
PARTS NEEDED
Qty
Part Number Description
1 S_BU7879 OPERATION AND MAINTENANCE MANUAL (SEE NOTE BELOW)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the existing OMM with a new OMM in the proper language.
Order the new OMM from the following list:
English - SEBU7879
Turkish - STBU7879
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 0.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
EXAMPLE COPY OF OWNER NOTIFICATION
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE OPERATION AND MAINTENANCE MANUAL
MODELS INVOLVED - 980H MEDIUM WHEEL LOADERS
Dear Cat Product Owner:
The Operation and Maintenance Manual (OMM) needs to be replaced on certain 980H Medium Wheel Loaders. The sound level information documented in the manual may not match the effective spectator noise level of the machine. You will not be charged for the service performed.
Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.
Please refer the dealer to their Service Letter dated 22Mar2013 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 22Mar2013 Service Letter