CONTROL GP-PILOT OPERATED HYD 3265264 - Caterpillar

This Revised Service Letter replaces the 07May2018 Service Letter. Changes have been made to the Problem.
TERMINATION DATE
31May2020
PROBLEM
The 335-8820, 484-7590 or 5139307/">513-9307 Aftercooler Groups may fail on certain 797F Off-Highway Trucks. If the aftercooler group fails it can/will result in system leaks in the ATAAC system.
AFFECTED PRODUCT
Model Identification Number
797F LAJ00195-00196, 229, 231, 353, 355, 357, 359, 361, 363-364, 366, 376-377, 379, 386, 388, 392, 395, 398, 478, 537, 539, 544-553, 566-568, 572, 585-595, 597-598, 613-617, 620, 622-626, 649-653
PARTS NEEDED
Qty
Part Number Description
2 8N7257 MOUNT AS
2 5139307 AFTERCOOLER GP-A
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace both aftercooler cores. Refer to Disassembly and Assembly, KENR8384.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-12000 hrs,
0-24 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
12001-18000 hrs,
25-36 mo 33.0% 50.0% 0.0% 0.0% 50.0% 50.0%
This is a 15.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.