CONTROL GP-SERVICE BRAKE 3519419 - Caterpillar

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OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
****Parts Stock****
Submit one claim for all engines reworked from dealer parts stock and/or dealer exchange inventory.
1.5 hour labor will be allowed for each engine that is reworked.
Include the engine serial number and arrangement number in the service claim story.
****Affected Product****
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
100% 100% 0% 0% 0% 0%
This is a 1.5-hour job
An additional 4 hours (per harness) will be allowed for Repair Option 2.
PARTS DISPOSITION
****Parts Stock****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
****Affected Product****
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE WIRING HARNESSES ON CERTAIN 797F OFF-HIGHWAY TRUCKS
MODELS INVOLVED - 797F
Dear Caterpillar Product Owner:
The left and right engine harnesses need to be inspected on the products listed below. The existing harnesses can be chafed by the mounting hardware used to hold them in place resulting in engine electrical system issues. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 02Aug2011 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 02Aug2011 Service Letter
Rework Procedure
REPAIR OPTION 1:
1. Assemble the new harness fixtures in accordance with Image1.1.1 and Image1.1.2. If main harness is in contact with any other components on the engine, loosen the clips and maneuver the main harness to eliminate any rubbing with other components.
Image1.1.1
Image1.1.2
REPAIR OPTION 2:
1. Replace the damaged harness with new. Reuse all clamps and clips except for where new mounting hardware is described in this service letter. If main harness is in contact with any other components on the engine, loosen the clips and maneuver the main harness to eliminate any rubbing with other components.