CONTROL GP-ENGINE ELECTRONIC 3E0445 - Caterpillar

This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43336" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Jul2013
PROBLEM
The existing 3016381/">301-6381 Block, which is part of the 302-4511 Platform As., allows the 301-6382 Handrail As. to come in contact with the rear of the cab while in the stowed position causing the rear cab glass to crack in some instances on certain 793F Off-Highway Trucks.
AFFECTED PRODUCT
Model Identification Number
793F SSP00112-00178, 180-219
PARTS NEEDED
Qty
Part Number Description
1 3016381 BLOCK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 27% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Refer to Service Magazine SEPD1308.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-18000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.