CONTROL AS-GOVERNOR 4W5392 - Caterpillar

REBE6383-00
05Aug2010
U-301
A-233
D-258
O-261
TT-14
Parts stock action only
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 0R8320 REMAN CYLINDER PACK ASSEMBLIES FROM DEALER PARTS STOCK
7750 PI70352
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Nov2010
PROBLEM
Some 0R8320 Reman Cylinder Pack Assemblies have been assembled incorrectly from the factory. These are directional pistons and must be orientated in a certain direction to insure proper assembly in the engine. Failure to do so will result in damage to the engine.
ACTION REQUIRED
Remove all 0R8320 Cylinder Pack Assemblies from Dealer parts stock inventory, and return under the Send It Back request, using this Service Letter number in the SIMS entry as the Part Causing Failure.
SERVICE CLAIM ALLOWANCES
Submit one claim for all parts removed from dealer parts stock.
PARTS DISPOSITION
Dealers Within NACD: Handle the parts in accordance with your Warranty Bulletin on Warranty Parts Handling. Send It Back Parts Return Request (PRR) will be generated when the claim is filed using this program (PI7####) as the part causing failure.
Dealers Not Within NACD: Handle the parts in accordance with your Warranty Bulletin on Warranty Parts Handling.