CONTROL 5346439 - Caterpillar

23Apr2008
U-209
D-164
Parts stock action only
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 0R-3756 CYLINDER PACKS AND 0R-1076 CONNECTING RODS FROM DEALER PARTS STOCK
7750 1239 1218 PI70257
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Jul2008
PROBLEM
The new connecting rods have mismatched caps that may cause an engine failure.
ACTION REQUIRED
Inspect all 0R-3756 Cylinder Packs and 0R-1076 Connecting Rods in dealer parts stock with label date codes on the box before March 18, 2008. The connecting rods that have mismatched serial numbers need to be removed from dealer parts stock.
The label date code for the cylinder packs and connecting rods is located on the part number tag on the outside of the packing box. The date code appears as a DDMMYY code (ie. D18M03Y08 = March 18, 2008).
0R-3756 Cylinder Packs that are assembled with remanufactured 0R-1076 Connecting Rods may be used. The 0R-1076 remanufactured connecting rods that can be left in dealer parts stock will have the part number 0R-1076 etched into the rod cap.
SERVICE CLAIM ALLOWANCES
Submit one claim for all parts removed from dealer parts stock.
PARTS DISPOSITION
Any parts removed from parts stock should be returned on your next core shipment to local core inspection facility. PLEASE IGNORE THE NORMAL 15 DAY HOLDING PERIOD REQUIREMENT. Package these parts separately from normal cores on shipment and label each case with PIXXXXX (this program number). All parts returned must have a Core Credit Request (CCR) entered into CMIS2 to allow for core credit refund to be processed. Remember to document your Cat warranty claim number on the CCR to ensure 100% core credit is processed for the returned parts.