CORE AS-CONDENSER 1999014 - Caterpillar

The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 13Oct2016 Service Letter. Changes have been made to the Affected Product.
TERMINATION DATE
31Oct2018
PROBLEM
The 4423336/">442-3336 Pipe As. in the water lines group may crack on certain 794 AC Off-Highway Trucks. The pipe assembly may crack at the fillet weld at the hose connection point. The crack can result in coolant leakage.
AFFECTED PRODUCT
Model Identification Number
794 AC MT500100-00101, 108-111
PARTS NEEDED
Qty
Part Number Description
1 4423336 PIPE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace Pipe As. in the water lines group if a crack and coolant leakage is observed. Refer to the Service Manual if/as necessary.
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SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-6000 hrs,
0-12 mo 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.