COUPLING-EXHAUST 9L6657 - Caterpillar

REBE5488-00
21Sep2009
U-332
TT-40
Before/After
PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C7 ENGINES INSTALLED IN OSHKOSH MILITARY-ALL TERRAIN VEHICLES
1920 PS42970
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS42970" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Sep2011
PROBLEM
The C7 engine in certain Oshkosh Military All Terrain Vehicles could be hard starting in colder ambient air temperatures. New engine software has been released to improve cold start capabilities.
AFFECTED PRODUCT
Model Identification Number
C7 RMF00193, 205, 210-211, 215, 218, 224-231, 233-248, 251-256, 258-259, 261-267, 269-270, 272-279, 281, 283, 285, 288-291, 293, 295, 303-369, 371, 373-474
PARTS NEEDED
Qty
Part Number Description
1 3522039 SOFTWARE GP-ELEK
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Flash 352-2039 Software using Caterpillar Electronic Technician.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-10000 hrs 100.0% 100.0% 0.0% 0.0% 0.0% 0.0%
This is a 0.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.