COVER 1283341 - Caterpillar

ACTION REQUIRED
Group 1 Engines:
Remove the existing 291-5911 injectors and replace with a new set of 2530618/">253-0618 injectors. Once this is complete, flash the Engine ECM with the 308-5693 software file.
Group 2 Engines:
Flash the Engine Ecm with the 308-5693 software file.
OWNER NOTIFICATION
U.S. and Canadian owners will receive the attached Owner Notification.
SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 1*******
100% 100% 0% 0% 0% 0%
This is a 3.0-hour job for Group 1
Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
*******Group 2*******
100% 100% 0% 0% 0% 0%
This is a 1.0-hour job for Group 2
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999
PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE ENGINE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE AND POSSIBLY THE INJECTORS ON CERTAIN C18 INDUSTRIAL ENGINES
MODELS INVOLVED - C18 Industrial Engines
Dear Caterpillar Product Owner:
The Engine software and possibly the injectors need to be replaced on the C18 Industrial Engines listed below. The existing injectors do not work properly with the current software. You will not be charged for the service performed.
Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.
Please refer the dealer to their Service Letter dated 28Feb2008 when scheduling this service.
We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime.
Caterpillar Inc.
Identification #(s)
Attached to 28Feb2008 Service Letter