COVER AS 1400342 - Caterpillar

02Sep2011
U-367
A-304
D-325
O-319
Parts stock action only
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN ELECTRIC STARTING MOTORS FROM DEALER PARTS STOCK
7750 PI70398
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Dec2011
PROBLEM
On certain electric starting motors the overrunning clutch may fail to disengage.
ACTION REQUIRED
Remove the following electric starting motors with a date code before 25 May 2011 from dealer parts stock:
293-4853
344-0302
345-3406
348-0264
348-3303
349-9074
349-9075
349-9076
349-9077
An example of the date code is shown below.
Please note in Image1 there is the alpha numeric series, S27MR11090840MA.
The leading "S" is for "Serial Number"
The next six characters 27MR11 represent 27 March 2011
The months are specified as:
JA = January
FE = February
MR = March
AP = April
MY = May
JN = June
JL = July
AU = August
SE = September
OC = October
NO = November
DE = December
Image1
SERVICE CLAIM ALLOWANCES
Submit one claim for all parts removed from dealer parts stock.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.