COVER-DUST 1666358 - Caterpillar

SEBE9306-01 August 15, 2005
(Revised August, 2005)
U-274
D-211
O-226
Priority PRODUCT IMPROVEMENT PROGRAM FOR REPLACINGTHE HEATING CONTACTOR (HC) COIL ON CERTAIN 3406 AND 3456 GENERATOR SETS
7751 PI30846
This Program must be administered assoon as possible. When reporting the repair, use "PI30846" as the Partnumber and "7751" as the Group Number, "56" as the Warranty Claim DescriptionCode and "T" as the SIMS Description Code. Exception: If the repair isdone after failure, use "PI30846" as the Part Number, "7751" as the GroupNumber, "96" as the Warranty Claim Description Code, and "Z" as the SIMSDescription Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst. This Revised Service Letter replaces the August 15, 2005.
A Change was made to correct the - O - Mail Code.
COMPLETION DATE
TERMINATION DATE
February 28, 2006 August 31, 2006PROBLEM
The HC contactor coil may be incorrect for the240 volt control operation and may render the package battery charger,jacket water heater, block heater, and/or generator space heaters inoperable.AFFECTED PRODUCT
Model IdentificationNumber
3456 C3G129, 131,137, 151-153, 157, 160-161, 178, 180-181, 183, 191C4G129, 139-145, 147, 155-157
G3406C C5G126-127,137, 140, 150, 166, 171, 176PARTS NEEDED
Qty
Part Number Description
1 2809010 COILACTION REQUIRED
See the attached Rework Procedure.OWNER NOTIFICATION
U.S. and Canadian owners will receive the attachedOwner Notification.SERVICE CLAIM ALLOWANCES
Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs. Parts Labor Hrs. Parts Labor Hrs.
100% 1.0 0 0 0 0
This is a 1.0 hour job. U.S. and Canadian Dealers Only - Eligibledealers may enter a Type 2 SIMS ReportPARTS DISPOSITION
Handle the parts in accordance with your WarrantyBulletin on warranty parts handling.MAKE EVERY EFFORT TO COMPLETE THIS PROGRAMAS SOON AS POSSIBLE.
Attach. (1-Owner Notification)
(2-Rework Procedure)COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS
XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999PRIORITY - PRODUCT IMPROVEMENT PROGRAM FORREPLACING THE HEATING CONTACTOR (HC) COILMODELS INVOLVED - CERTAIN 3406 AND 3456 GENERATORSETSDear Caterpillar Product Owner:A new heating contactor coil needs to be installedon the products listed below. You will not be charged for the service performed.Contact your local Caterpillar dealer immediatelyto schedule this service. The dealer will advise you of the time requiredto complete this service. Please refer the dealer to their Service Letterdated August 15, 2005 when scheduling this service.We regret the inconvenience this may causeyou and urge you to have this service performed as soon as possible toprevent unscheduled downtime.Caterpillar Inc.
Identification #(s)Attached to August 15, 2005 Service LetterRework ProcedureThe HC contactor supplier part number, LC1D18,is indicated on the upper left corner of the contactor face. See Illustration1. Illustration 1Remove the HC contactor from the din rail to viewthe coil voltage indicator. See Illustration 2. Illustration 2If the voltage indicator reads "U7 240v 50/60hz"remount the HC contactor to the din rail. No additional work is necessary.If the voltage indicator reads "V7 400v 50/60hz"the HC contactor coil must be replaced to allow proper operation at 240v.Order replacement coil 280-9010. Carefullyunsnap the contactor housing, remove the existing coil from the coil compartment,and install the new coil in the coil compartment. The compartment is designedto allow coil installation in one direction only. Do not force the coilinto